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Extended Warranty and Enhanced Service Plans
Reduce business risk through managed or enhanced service plans and improve safety, reliability, compliance and sustainability.
Choice of Extended Warranty or Enhanced Silver, Gold or Platinum Service Plans.
|
EXTENDED 1,2,3,4 Years |
SILVER 1,2,3,4 Years |
GOLD 1,2,3,4 Years |
PLATINUM 2,3,4 Years |
|
|---|---|---|---|---|
| Repair or replacement of defective parts throughout life of service agreement | • | • | • | • |
| 24/7 technical support hotline | • | • | • | • |
| One (1) service site visit per year | • | |||
| Two (2) service site visits per year | • | • | ||
| Visual inspection of meters | • | • | • | |
| Visual Inspection of all joints for visible gaps | • | • | • | |
| Update firmware and verify all Starline CPM products | • | • | • | |
| Includes travel and expenses | • | • | ||
| Thermal imaging of all plug-in units | • | • | ||
| Thermal imaging of all Busway joints | • | • | ||
| Thermal imaging of all end feed units | • | • | ||
| Detailed and fully executed thermography report | • | • | ||
| Online portal to view test reports and documentation | • | • | ||
| Spare parts inventory management program | • |
- Extended Warranty recommended for all customers
- Enhanced Service Plans recommended for Mission Critical facilities
- Perfect for all orders that have Starline CPM meters
Proactive service programs will help your operation maintain peak performance today and tomorrow.
- Enhanced service plans enable early detection of unexpected infrastructure maintenance that may require operational downtime
- Lifecycle asset management ensures business continuity and our extended and enhanced service plans can support your short and long-term business goals
- Our Enhanced Platinum Plan enables you to have the precise Starline product when you need it, to support your unexpected service instance
